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Our Commitment to Accessibility, Conduct, and Traveler Well-Being


Our Commitment to Accessibility, Conduct, and Support While Traveling

The Travel Crew maintains comprehensive policies to ensure every participant can travel with confidence, dignity, and respect.

Our Accessibility and Mobility Policy addresses mobility aid transport and storage, accessible ground transportation, ADA-compliant lodging with emergency egress plans, activity accessibility ratings, communication and sensory accommodations, and staff training in person-first language and disability awareness. We work with each traveler and caregiver before every trip to create an individualized plan — because inclusion isn't an afterthought, it's our foundation.

Our Behavioral Policy sets clear expectations for all travelers, caregivers, and staff to foster a safe, supportive community. Should any concerns arise during a trip, our team follows a thoughtful, graduated response process — beginning with respectful redirection and individualized support — to ensure every traveler feels safe and valued throughout their experience.

Our Care Provider Policy outlines the roles and responsibilities of caregivers and personal care attendants who accompany travelers. Care providers are expected to maintain open communication with Travel Crew staff, follow individualized care plans, and prioritize the safety, well-being, and independence of the travelers they support. We partner with care providers before, during, and after every trip to ensure a seamless, collaborative travel experience for everyone involved.

Frequently Asked Questions

  • If a traveler requires support needs that go beyond what trained Travel Crew staff are able to provide, a caregiver or support person may attend — but they must complete a separate application and pay for the way, in full. The separate application allows us to fully understand the level of support needed, assess whether those needs fall outside our team’s training or scope, and determine whether the caregiver is the appropriate person to provide that support during an international group trip. The Application Can be Found on the bottom of the page.

  • We truly appreciate people who want to help. However, for safety, consistency, and liability reasons, only trained members of The Travel Crew team are able to serve as chaperones on our trips.

  • For the majority of our trips, the following are included in the program price:

    • Round‑trip airfare (unless otherwise noted)

    • Hotel accommodations

    • Transportation during scheduled tour activities

    • Breakfast and dinner daily

    • Some lunches, depending on the itinerary

    • Group activities listed in the official itinerary

    • Professional Tour Director

    • Dedicated bus driver

  • Yes! Applying helps us understand how to support you, match you to the right trip, and make sure you have the best possible travel experience.

  • Yes!

  • Scholarships to help individuals with a disability experience the world

  • Travelers are responsible for the following costs:

    • Lunches on days not listed as included

    • Snacks and beverages (including alcohol)

    • Souvenirs and personal purchases

    • Personal items such as toiletries, sunscreen, or over‑the‑counter medications

    • Optional activities not included in the itinerary

    • Transportation outside the scheduled itinerary (Uber, taxis, etc.)

    • Checked baggage fees, overweight luggage fees, or additional bags

    • Customary gratuities for guides, drivers, and hotel staff unless otherwise stated

  • If the tour is not full-any time up until 100 days prior to tour

  • Scholarships will be made available once funds are acquired to do so.

Quick Links:

The Gift of Adventure, Starts with YOU!

3% Cover the Fee

Why give?

  • You Want To Make A Difference

    Your donation helps create real, measurable change in the lives of those we serve.

  • You Believe in Access and Inclusion

    Your contribution helps fund scholarships, adaptive supports, and accessible experiences that families could not afford alone.

  • You Love to See the Joy

    Knowing that travelers with disabilities have gained independence, confidence, and life‑changing experiences through supported travel.

  • You Know you are Part of a Community

    Giving strengthens community, builds connection, and helps travelers feel seen and valued.

  • You Can Inspire Others

    Your generosity can motivate friends, family, and colleagues to do the same.

What People Are Saying

“Every detail of the trip thoughtfully executed. Stephanie went above and beyond to make the trip special. We're thrilled with the outcome.”

— Travelers Parent

“We loved this trip! We can NOT wait for the next one.”

Traveler